Privacy policy

This policy explains what we collect when you order from Pulmeor Studio and what we do with it.

What we collect

• The photos, first names and story you send us for your movie.
• Your name, email address and order details, collected at checkout.
• Payment information, handled by our payment provider at checkout. We never see or store your full card number.
• Basic browsing data (such as pages visited), through cookies you can accept or decline.

Why we use it

To create your characters and your movie, to send them to you, to answer your questions, and to run and improve our store. We don't sell your personal information.

Your photos

Your photos are used only to create your movie. We never publish them, and we delete them 30 days after your movie is delivered.

Who we share it with

Only the services we need to run the store and make your movie (our e-commerce platform, payment provider, email and production tools), under their own confidentiality obligations.

Your rights

You can ask us at any time to see, correct or delete your information. Write to pulmeoreurope@gmail.com.